Established in 1992 as the first store of it's kind in South Africa. Spy shop has gone on to provide equipment and services to many Film studios, businesses, government agencies and of course the general public. With years of knowledge and experience we will provide you with only the best tried and tested products available on the market. Everything we stock has gone through vigorous testing and quality control to make sure only the best products are sold at any time. If a product is deemed unreliable it will not go on sale in our store and if an unreliable product slips through it will be removed permanently. However our Budget range is not subject to the same strict testing because the necessity for affordable products is essential to many people. The budget range is the best of what is available in that price range and we are still confident in the quality of all products within that range.
Basic warranty information
All our products carry a six month repair warranty. If an item cannot be repaired it will be replaced. Faulty items can be exchanged for the same item within 7 days of purchase, if that item is not in stock it will be ordered for you. We regret that there are no refunds under any circumstances. Different item exchanges for working or broken products are not possible as many products are often used for a single situation for a brief amount of time. Battery problems due to overcharging or similar situations are not covered beyond the initial seven day return window. When purchasing your item please take care in choosing that it is the right product for your specific situation. Quotes are valid for 14 days from issue. All sales are final. Items not collected within 30 days will be sold to defray costs. We cannot be held responsible for the loss or damage of any item that is left with us. Cellphones and other devices must be backed up before hand as we cannot be held responsible for any loss of data. A handling fee of up to 30% percent may be charged on certain items under certain conditions. Please inquire as to what those conditions might be. Return costs for online purchases are the responsibility of the buyer unless otherwise stated by the seller.